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Solutions > F&B Menux

AS THE #1 SOLUTION
FOR MODERN SELF-SERVICE

✓ In-Store Kiosk
✓ Mobile App Ordering
✓ QR Table Ordering

AS THE #1 SOLUTION FOR MODERN SELF-SERVICE

✓ In-Store Kiosk
✓ Mobile App Ordering
✓ QR Table Ordering

MEET – HOW WILL IT BENEFIT YOU?

MEET – HOW WILL IT BENEFIT YOU?

menuX is a unified digital ordering platform developed and owned by genieX, designed to transform how food businesses handle ordering across multiple channels. 

The idea behind menuX came from observing a growing challenge in the dining and food industry—many businesses are struggling to keep up with evolving customer expectations and peak-hour demands. Long queues, order delays, and operational bottlenecks often impact the overall dining experience. 

We envisioned menuX as the #1 solution for modern food businesses, helping them stay aligned with today’s fast-paced industry setup. 

With its multiple ordering touchpoints—in-store kiosks, QR table ordering, and mobile app ordering—menuX gives customers the freedom to order at their own pace, enjoy greater dining flexibility, and experience a smoother, more satisfying journey from ordering to service. 

In essence, menuX is built to support both sides: better operational flow for businesses and a more effortless dining experience for customers.

UNIFYING ORDERING EXPERIENCES ACROSS MULTI-INDUSTRY DINING ECOSYSTEMS

QUICK SERVICE RESTAURANT (QSR)

Built for speed and high-volume rushes, helping reduce queues, speed up transactions, and keep operations smooth during peak hours.

FAST CASUAL RESTAURANT

Balances speed and customization while maintaining steady customer flow and minimizing wait times during busy periods.

CAFÉS & COFFEE SHOP CHAIN

Helps manage sharp rush-hour spikes by easing queues and improving service speed durin peak demand m

FULL-SERVICE RESTAURANT

Improves table flow, reduces ordering delays, and supports a smoother dining experience during peak service hours.

MULTI -BRAND DINING HUBS

Supports high traffic across multiple brands by reducing congestion and streamlining the overall guest experience.

QUICK SERVICE RESTAURANT (QSR)

Built for speed and high-volume rushes, helping reduce queues, speed up transactions, and keep operations smooth during peak hours.

FAST CASUAL RESTAURANT

Balances speed and customization while maintaining steady customer flow and minimizing wait times during busy periods.

CAFÉS & COFFEE SHOP CHAIN

Helps manage sharp rush-hour spikes by easing queues and improving service speed durin peak demand m

FULL-SERVICE RESTAURANT

Improves table flow, reduces ordering delays, and supports a smoother dining experience during peak service hours.

MULTI -BRAND DINING HUBS

Supports high traffic across multiple brands by reducing congestion and streamlining the overall guest experience.

YOUR END-TO-END SELF-SERVICE ORDERING JOURNEY

Connect every self-service touchpoint into one unified experience

Customer Touchpoint

In-Store
Kiosk

Mobile App
Ordering

QR Table
Ordering

Restaurant Operations

Point-of-Sale
System

Point-of-Sale
Hardware

Kitchen
Display

Digital Menu
Board

ONE PLATFORM. MULTIPLE WAYS TO SERVE YOUR CUSTOMERS

Give your customers the freedom to order their way with In-Store Kiosks, Mobile App Ordering, and QR Table Ordering

Speed up service and elevate dining with ourself-service In-store Kiosk.

Your Branded Mobile App Ordering enables customers to pre-order, re-order effortlessly, and choose flexible pick up or delivery options, creating a seamless experience that drives loyalty and increases revenue.

With menuX QR Table Ordering, customers can scan, order,
and pay from their table, enabling faster service, greater
accuracy, and a smoother dining journey.

CORE SELF-SERVICE CAPABILITIES FOR A BETTER
DINING EXPERIENCE

Streamline every step of the dining journey with connected self-service solutions across every customer touchpoint.

FASTER SERVICE & TURNAROUND

Drive more sales per customer with automated prompts and visual digital menus.

ORDER MANAGEMENT & CONTROL

Maximize profitability on every transaction by reducing food waste and optimizing labor costs.

ENHANCED DINING EXPERIENCE

Captures peak-hour demand and reduces lost sales

CUSTOMER RELATIONSHIP BUILDING

Eliminates lost revenue and strengthens customer loyalty.

LOYALTY & REPEAT BUSINESS

Eliminates lost revenue and strengthens customer loyalty.

YOUR DYNAMIC
DIGITAL MENU BOARD

Update menu items, pricing, and promotional campaigns instantly across all digital displays through centralized control, ensuring consistent messaging and faster campaign rollouts.

DYNAMIC PROMOTIONS & DAYPARTING

SALES & UPSELL OPTIMIZATION

DYNAMIC VISUAL MERCHANDISING

MULTI-LOCATION MENU MANAGEMENT

REAL-TIME MENU UPDATES

CUSTOM-BRANDED DIGITAL DISPLAYS

SHAPING THE FUTURE OF DINING
WITH SELF SERVICE TECHNOLOGY

THE CHALLENGE

Popeyes, a global QSR giant, faced mounting
operational challenges. Long lines during peak
hours led to customer frustration and lost sales.
They needed a solution that could handle high
volume while improving the customer experience.

THE SOLUTION

Popeyes chose menuX, a self-service solution
powered by genieX, for its robust, scalable,
and intuitive platform.

QUALITATIVE RESULTS

INDUSTRY & OPERATIONAL INSIGHTS

MEASURABLE BUSINESS OUTCOMES

12–22%
INCREASE AVERAGE
ORDER VALUE

Drive larger basket
sizes through
automated upselling,
combo suggestions,
and personalized
add-ons

UP TO 40%

REDUCE ORDER PROCESSING TIME

Drive larger basket
sizes through
automated upselling,
combo suggestions,
and personalized
add-ons

25–40%
IMPROVE ORDER ACCURACY

Drive larger basket
sizes through
automated upselling,
combo suggestions,
and personalized
add-ons

15–30%
INCREASE UPSELL CONVERSION

Drive larger basket
sizes through
automated upselling,
combo suggestions,
and personalized
add-ons

ONE CONNECTED ECOSYSTEM. ENDLESS POSSIBILITIES

Start smarter with integrated solutions built to conquer retail and supply chain challenges

Frequently Asked Questions

WHAT CUSTOMER ORDERING TOUCHPOINTS DOES THE MENUX SUPPORT?

It supports three self-service options: In-Store Kiosks, Mobile App Ordering (for pickup, delivery, or dine-in),
and QR Table Ordering via smartphone.

Yes. The menuX ordering touchpoints are fully optimized to handle secure, frictionless cashless payments.

The ecosystem integrates the three ordering touchpoints with a centralized POS System & Hardware,
a Kitchen Display System (KDS), and Digital Menu Boards.

It speeds up service and elevates dining through a fast & intuitive experience, smart upselling tools,
and seamless integrations.

Every transaction from the kiosks, mobile app, and QR table codes is processed in real-time through
one centralized POS, ensuring seamless payments and unified data insights.

Yes. The menuX solution is BIR & mall accredited and completely hardware agnostic..

Yes. Centralized menuX integration ensures consistent pricing, accurate product details, and
synchronized marketing across all branches.

It offers flexible pick-up or delivery options, smooth 3PL integrations, and rewards-driven re-ordering

Customers scan a menuX QR code at their table to order and pay, creating a modern
and seamless dining experience.

menuX utilizes industry-standard encryption protocols to ensure all customer transactions,
personal details, and payment histories remain completely safe and secure.

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